Valo SleepTerms of Service
These Terms of Service (“Terms”) govern your use of Valo Sleep (the “App”). By downloading or using the App, you agree to these Terms.
1) Who we are
Valo Sleep is provided by an individual developer (“we”, “us”, “our”).
2) The App is not medical advice
Valo Sleep provides sleep and wellness tools (like breathing exercises, audio sessions, and a bedtime app blocker). The App is for general informational and wellness purposes only and is not medical advice, diagnosis, or treatment.
If you have a medical concern, seek advice from a qualified healthcare professional.
3) Eligibility
The App is intended for users 13 years and older.
4) Your content
The App lets you create content such as typed notes, voice recordings, and transcripts (“Your Content”).
- You own Your Content.
- You’re responsible for what you record or write and for using the App safely and lawfully.
- If you request transcription, your audio/transcript may be processed by third-party service providers to fulfill your request (see the Privacy Policy).
5) Subscriptions and purchases
Some features require a paid subscription (“Premium”).
- Billing: Purchases are processed by Apple via the App Store.
- Subscription management: You can manage or cancel your subscription in your Apple ID subscription settings.
- Renewals: Unless canceled, subscriptions typically auto-renew according to Apple’s terms.
- Refunds: Refund requests are handled by Apple under App Store policies.
We may use a third-party provider (RevenueCat) to manage subscription status inside the App.
6) Acceptable use
You agree not to:
- Misuse the App or interfere with its normal operation.
- Attempt to reverse engineer or bypass paywalls or access controls.
- Use the App in a way that violates any applicable laws or third-party rights.
7) Third-party services
The App may rely on third-party services (for example, Apple services for purchases and notifications, and providers for subscription status or transcription). Your use of those services may be subject to their own terms.
8) Disclaimers
The App is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the App will be uninterrupted, error-free, or perfectly reliable, including for features that depend on iOS system services (like Screen Time restrictions) or network connectivity.
9) Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of the App.
10) Termination
You can stop using the App at any time by uninstalling it. We may suspend or terminate access to the App if you violate these Terms or if we discontinue the App.
11) Changes
We may update these Terms from time to time. If we make changes, we’ll update the “Effective date” above.
12) Governing law
These Terms are governed by the laws of Bangladesh, without regard to conflict of law principles.
13) Contact
Questions about these Terms can be sent to: tanjil@metlymedia.com